I can't login. It keeps saying connection issue try again in a bit. What the hell

Lucky_Luke

I can't login. It keeps saying connection issue try again in a bit. What the hell. I'm using wifi and it allows me to connect to my Facebook 1 but not my e-mail

Crazy Cat Lad

Hi @Lucky_Luke and welcome to our Community!

This is usually a temporary error that gets solved by itself after a few days.

If you still get this message after a week, please email Player Support from the game's Settings and Help Center so they can take a closer look at the issue.

Spinnifix

Hello and welcome

Did you enter your details correctly? It could be a disorder right now. I am happy to pass it on. @Crazy Cat Lad

Lucky_Luke

Yes I entered it correctly as I always do. So now I can't play for a week? That's BS I've spent money on this game. They need to fix it now

Spinnifix

Hello and welcome

I just read this problem in Candy Friends. There is currently a problem. Please be patient and try again later.

Much luck🤗

Mystre

https://community.king.com/en/candy-crush-saga/discussion/comment/1868622#Comment_1868622

I'm having the same issue

And it means I'm going to lose my golden chocolate box. I only had one row left

Lucky_Luke

This is wrong on so many levels. It's actually put me off this game. I'm pissed off

DPN

Same problem here and I had a TON of boosters that I will now lose.

clones

I am having the same issue can't log in and can't see my gold bars

Alienscar

https://community.king.com/en/candy-crush-saga/discussion/comment/1868659#Comment_1868659

Hi @Lucky_Luke your issue is probably linked to the current server issue.

https://community.king.com/en/candy-crush-saga/discussion/353491/java-lang-runtimeexception

shubt

@Crazy Cat Lad how much longer until the issue is resolved? I paid for 6 hours of unlimited lives an hour ago. Payment has been taken but I’m losing out? If there were known server issues the game shouldn’t have allowed purchases!!

The page to email the support team won’t load, so being fobbed off doesn’t help. Am I to expect my purchase to appear as I paid for once the issue is resolved, or will I lose out? What is the email address for the support team please? Thank you