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says I'm a newbie

Jodi58Jodi58 Posts: 6 Level 2

I changed my password and now it's says I'm a newbie and only on level 2 but when I play the game I'm on the right level where I should be .

Comments

  • DeepshikhaSharanDeepshikhaSharan Posts: 2,651 Level 5
    edited October 28

    (We are sorry we can't fix this in the community directly, but we can tell you how to contact the Player Support!)

    We are really sorry that you are suffering from this issue! We can help you fix it!

    To fix it:

    1)Scroll to the end of the page!

    2)Click on Contact Us.

    You can also directly go here! But I recommend the steps I wrote above!


    Happy Crushin'!

  • Hey! Would you like to give us your opinion?

  • AlienscarAlienscar Posts: 3,801 Level 5

    Hello Jodi, your community level 2 has no relation to whatever level you are at in the game.

    Same as your 'newbie' status that only applies to this community, and has nothing to do with how long you have been playing your game.

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