Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
(We are sorry we can't fix this in the community directly, but we can tell you how to contact the Player Support!)
We are really sorry that you are suffering from this issue! We can help you fix it!
To fix it:
1)Scroll to the end of the page!
2)Click on Contact Us.
You can also directly go here! But I recommend the steps I wrote above!
Happy Crushin'!