Candy Crush Saga

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Candy Crush Saga

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Why won't you let sent me a link that will open so I can change my password!?

I uninstalled the game because of ALL the issues YOU GUYS are having with the chocolate box and connection errors!! When After reinstalling it, I had forgotten my password...sooo..you guys sent me a link to go to in order to reset it... The link WON'T OPEN and because of that I have to start the game on level 1!!! I was well into the thousands on this game! ALL BECAUSE OF YOU GUYS NOT BEING ABLE TO FIGURE ANYTHING OUT!!!

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Hello @RAW13 Wow! that is very frustrating! Level 1, huh? Just like new game to you then 😅 This is Soda Saga btw.

Hello @RAW13 You are in the Soda forum, and regarding your question about the chocolate box, you are talking about Saga. I'll have it moved to the right forum and in the meantime I’ll tag some Saga moderators.

@kiara_wael @Sukanta_Biswas

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Hello @RAW13 You are in the Soda forum, and regarding your question about the chocolate box, you are talking about Saga. I'll have it moved to the right forum and in the meantime I’ll tag some Saga moderators.

@kiara_wael @Sukanta_Biswas

Hello @RAW13 Wow! that is very frustrating! Level 1, huh? Just like new game to you then 😅 This is Soda Saga btw.

Unlimited lives
I redeemed a Candy Crush Saga gift card but did not receive the unlimited lives. I did receive the gold bars. Why didn't I receive my lives?
reporting a bug Quit Level in latest version
Last week I reported a bug in the latest version to Support but I haven't heard from them. Perhaps they don't understand me. And, yes, I did restart and re-install the game but still happening, while that was not the case in previous versions. Mobiel App Android. When I play my game and make the last move without winning,…
Complaint
I just lost my winning streak, boosters and the super charger sprinkle thing because in the get the alien level it says 1 left when there aren't any more! This is the 2nd time this happened.
How can I recover my lost progress in candy crush ?
My mom plays the game and she lost her progress. I'm not sure how. From what she told me, she clicked disconnected and she lost all of her progress. 16400 levels, over 10 years of gaming. How can I recover her progress ? I've sent a message to the support (I hope, there was no confirmation mail). Waiting for a reply. Is…
Level 7039 last dinosaur not released until our of moves
I have been been playing this level for a long time and have cleared the board several times. The last dinosaur doesn't get released until the cascade stops after I use my last move.

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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.

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Recent Announcements

Tournament scoring reverts to -5 - (Edited by CM: Under Investigation)!
what is happening to my tournament scoring and are there any fixes
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…