Lost progress, lost password

Kirsi_Kaarisola

I lost my progress. I can’t come back now, because Facebook email address is so old I can’t use any password.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/353783/lost-progress-lost-password

Hi and Welcome to the King Community

Please email Player Support directly from the game on mobile.

First make sure the game is connected to Facebook or a King account so the game can be restored on an account.

Then go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send an email. Don't forget to mention what level you were on!