I used 9 gold bars to buy q new purple lollipop for 3 levels but it is not appearing on my game

lizbeth4

how to I get the new purple lollipos to work once I purchased them?

kiara_wael

Hi and Welcome to the King Community

For the purchase that you didn't receive, please check HERE how to get that refunded or compensated

Alienscar

https://community.king.com/en/candy-crush-saga/discussion/353949/i-used-9-gold-bars-to-buy-q-new-purple-lollipop-for-3-levels-but-it-is-not-appearing-on-my-game

Hello Lizbeth are you referring to the Purple Surprise Power Pop shown in the screenshot below.

I haven't used one myself, but the question mark makes me think that it is a special lucky candy. If it is then you will only be able to use it on levels that allow you to choose the lucky candy pre-game booster.

As I say I have never used one, so could be wrong. I know that @arwen777 has had Power Pops in her game, so hopefully she can offer better advice than I can.

Alienscar

Hello @lizbeth4 bit of an update that might help.

I tried using the Purple Surprise to see if I could understand it. I haven't used gold bars for mine, I am using the free version. Hopefully the free one works the same as the gold bar one.

Once the Power Pops are active in your game as you can see below you have to select the Power Pop just as you would if you were choosing a pre-game booster.

When you select the Power Pop booster you will see the pop up below.

Select the 'purple lollipop' and you will then see the pop up shown below

Select Use and the 'purple lollipop' will then appear when the level you are playing starts. It appears near to your in-game boosters as you can see in the screenshot below

You now have to fill the 'purple lollipop' with 28 purple candy. When it is full it automatically throws special candy at your board in the shape of a question mark. You can see this below.

You can now fill the 'purple lollipop' again by collecting more purple candy.