Lots of game crashing and faults

danib18

hello,

i’m just reporting that I’ve been experiencing many issues with my game (latest iOS version) for the past week or so.

some examples:

1) game force closing, especially when I’ve paid to use a power up or extra moves.

2) server error on in game challenges, I therefore never actually win anything on their completion!

it would be nice if you could credit my account/other peoples accounts with some gold or boosters to make up for this.

thanks.

Glenn1972

https://community.king.com/en/candy-crush-saga/discussion/354249/lots-of-game-crashing-and-faults

Hello danib18, welcome to the King Community!

Sorry that you are experiencing this trouble

Thank you for your feedback, it is very helpful in bringing a resolution.

At the bottom you will see a link to where information is being gathered and also where new directives will be made about this issue. Please stay tuned there

Would you make a comment in the link (below) confirming again that you have cleared the cache and cookies on your browser and that the browser is updated to the latest version in this link below?

Just tap “View Post" it will take you there

Thank you

https://community.king.com/en/candy-crush-saga/discussion/353744/%EF%BB%BFking-com-game-not-loading-login-not-working

danib18

Hi,

I have cleared the cache and updated everything, though I’m playing on the app no through Google Chrome so I don’t know if that will be much use 🤷🏼‍♀️

Glenn1972

Hi @danib18 ,

I was trying to send you -> Here (a different discussion) for you to make that comment and stay tuned there for any additional information to the issue you have reported

Just Tap on on this word Here (highlighted in green) and make that comment at the bottom Also, stay tuned there while also checking your game to see if this issue is resolved

That discussion Title you will see is called -> 👑 King.com game not loading/ login not working

Thanks🤗