Gold bars disappeared

Khilaadi

I had 181 gold bars in my account yesterday and then I won 8 more in weekly race so technically I should be having 189 gold bars but the game shows I'm left with just 120.

I didn't purchase anything neither did I use them to pass any level.

Then where the hell have my gold bars disappeared, are their thieves around in candy crush.

Glenn1972

Hello @Khilaadi ,Welcome to the King Community!

Sorry to hear about you lost gold bars

You'll need to contact Player Support from your game menu to see if they can be recovered.

Player Support Team:

Go to the game's Start Menu, then Settings - Help Center - Events and Challenges - Contact us and send them an email.

Be sure to provide them with the details

Lindark

Be sure to let us know if this advice was helpful or if you still need a hand :)

Khilaadi

There's no sub heading of contact us in events and challenges section.

Khilaadi

You guys are behaving typically like some government agency going around with their red tapeism in some 3rd world country. Why don't you guys forward my complaint to the concerned department and return my hard earned coins. And stop behaving like useless call center employee.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/1894527#Comment_1894527

Welcome to the King Community.

Gold bars are usually not lost if you do not purchase something through them. However, if you feel they have been lost without your use, you should contact our Player Support.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Thanks!