Sign Up!

🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

No F5 rewards

GOJE
GOJE Posts: 2

Level 1
in Support

I was not able to get my F5 rewards.. We reached the target 6 hours ago. When I opened my game, they did not show.

Answers

  • kiara_wael
    kiara_wael Posts: 157,040

    Hi and Welcome to the King Community

    There has been a graph issue that is making people believe they have reached 7000 points but when scores added up they do not come to 7000. We would really need a screenshot of the fantastic 5 graph to be sure. All you can do is contact customer support from your game or by the contact us at bottom of page and explain your issue.

  • Lindark
    Lindark Posts: 5,713

    Sorry to hear that you didn't receive the rewards :( Hopefully this issue Kiara described will be fixed soon. I wondered why I didn't get those rewards sometimes too.

Hey! Would you like to give us your opinion?

Categories