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Did not receive cupcake climb rewards

moni007
moni007 Posts: 8

Level 2

My cupcake climbed disappeared for about a week. I was so happy to have it back! I even quit with three rewards because I had been without it for so long and I wanted to win something! I won 30 minutes of the pink wheel and 30 minutes of cake bombs (the chocolate circle with multicolored sprinkles) + 2 free cake bombs (or whatever they're called). I received the two cake bombs but not the 30 minutes of either other booster. I am so disappointed. What can I do a?

Answers

  • kiara_wael
    kiara_wael Posts: 157,001

    Hi and Welcome to the King Community

    If you miss a reward from any other feature, please report this to our Player Support Team here

    The screen shots are from all stats features and there are no rewards given from those.

  • Lindark
    Lindark Posts: 5,713

    Aw, I'm sorry to hear you are having troubles with this feature. It appears to be a problem for many players right now, and surely it will be fixed soon :)

  • moni007
    moni007 Posts: 8

    Level 2

    Thank you!! I am sorry others are having this problem as well but at least it lets me know it's not specific to anything I'm doing or to my device!

  • Missanti
    Missanti Posts: 12

    Level 2

    I've had the same issue with the oast climbs. Helpfully they'll fix it.

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