Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi and Welcome to the King Community
Sorry this has happened to you but there are a few reasons that can cause this and unfortunately all you can do is replay the level again. please see post below for complete information
Eek! I'm so sorry this happened. I've had it happen to me also once or twice, very frustrating! Stay strong and keep on candy crushing :)
Sorry to hear about that instance.. some frustrating thing happens most specially if the level you are supposed to succeed is a difficult level. that thing happened to me before.. i just played again the level.. Smile and keep on going 🤗