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Why is the reset password page not working?

Ssgz1
Ssgz1 Posts: 4

Level 1

I've decided to try and restore my old King account to play Candy Crush again, but I cannot seem to do so.

I can recieve the password reset email just fine, but the page doesn't let me change the password. I enter in a new password and click the reset button, and nothing happens. Could this be related to the current server problems, or do I need some more help from the support team?

Best Answer

  • Ssgz1
    Ssgz1 Posts: 4

    Level 1

    Answer ✓

    I tried the Safari Browser on another computer and the password reset form actually submitted.

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