Cupcake climb reward

Kyliess

So I played the cupcake climb and won chocolate bomb for 30 mins, candy strip for 30 mins, and the pink circle candy thing for 30mins. Exit the cupcake climb, keep playing games.... Then I realize the system didn't give me the 30mins of candy strip. I'm pretty sure I got that before I quit the climb.

Glenn1972

Hi @Kyliess , I encourage you to keep trying

Please email Player Support directly from the game or -> Here, you need you game ID for this

In your mobile game:

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

kiara_wael

Hi and Welcome to the King Community

If you miss a reward from any other feature, please report this to our Player Support Team here, 

The screen shots are from all stats features and there are no rewards given from those.

Kyliess

Tried to submit the forms and it said something went wrong.

Glenn1972

Hi @Kyliess , I encourage you to keep trying

Please email Player Support directly from the game or -> Here, you need you game ID for this

In your mobile game:

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

Kyliess

Thank you! Successfully sent them an email. Finally. Thank you for your help!