Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi @Danny9999 !
This is usually a temporary error that should get fixed by itself after a few days or a week.
Please have patience and try again after a few days.
If you keep getting this, please email Player Support from the game's Settings and Help Center so they can take a closer look at this.
In the meantime, if you can play on another device, you may find you can sign in! Sometimes this works for me