Gold Bars

Jimmy_Malik

Hello

yesterday I was playing my all time favourite game Candy crush saga.

While being stuck on a level twice ( on different occasions) I used 2 x 10 goldbars but unfortunally due to some technical issue I couldn't play the level further BUT I did lose 20 gold bars

Kindly would it be possible to have my 20 goldbars back?

Thanks

Jimmy

Spinnifix

Hello and Welcome

To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center. There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.

Please go to the Gold Bars Help Center and buy. Otherwise under Contact and clarify your problem there. Please send your ID number with it.

Much luck

https://soporto.king.com/contact

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/356928/gold-bars

Welcome to the King Community.

We're sorry for the inconvenience, but as our friend @Spinnifix told you, you need to contact our player support to get the lost item back as such issues are not considered in our Community.

Thank you!

Lindark

Hello, I've had similar issues before. One time King sent me an email offering a refund and I didn't even pursue it. Good luck :)