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The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
Hi and Welcome to the King Community
Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.
Or Email Player Support so they can take a closer look at the issue.
You can email them from HERE, please remember to choose "Purchases & Gold Bars" as subtopic and enter the same email address that you login with on Facebook for a swift reply.