Lost my progress

rfopiu

Wth! I passed 1112 level with 3 streaks when I came back after 2 hours.. they let me play it again and lost my streak😡😡

isabug

I have been playing for years can’t seem to connect

Lindark

https://community.king.com/en/candy-crush-saga/discussion/357800/lost-my-progress

Hi there, I hope you gave the game a chance to register your win before closing it down the first time! That being said, there are some rare times where the game doesn't register a win and you have to replay the level. Sorry about that :(

Glenn1972

Hello @isabug , welcome to the King Community! 

Are you receiving any type of error message or just can't log into your game?

A screenshot of the issue would be helpful if you can provide one

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/357800/lost-my-progress

Welcome to the King Community.

After passing a level, the level progress will not save until you get scoreboard with star, this means that even if you complete the level, if you close the game before you get the scoreboard with the star, the level will not pass. This means that even after completing the level, you have to wait for the next button.

Moreover you will find more detailed information here.

https://community.king.com/en/blog/kb/articles/525-i-passed-a-level-why-didnt-it-move-me-forward

Thank you!