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Game crashing, losing gold and purchases
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Hello,
I’ve posted regarding this issue before, completed all of your recommended fixed but still I’m having trouble with the game.
As I’m quite far into the game (Level 4218), I barely earn any rewards and find it incredibly hard to win any gold by finishing the episode race in time.
So as you can imagine, I have to use what gold I do have (now 1!) white scrupulously.. last night I purchased extra moves after being stuck for 30/40 attempts of a level.. then midway through completing those extra moves, my game crashes.
This happens so often, wasting my gold and the very few boosters I occasionally earn. I don’t want to simply log out and log into my game to try and “fix” the issue, I would like this gold back into my account, please.
Thank you,
Danica
Answers
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Welcome to the King Community.
We're very sorry because you're feeling so frustrated by the Game app crashing.😪
However, due to some issues with the device, you may encounter this type of problem, but you can try to find your solution by following some troubleshooting steps in the link below.
In the link above you will find the troubleshooting steps of different devices but depending on your device you need to follow the troubleshooting steps related to the specific device.
Since you did not get the benefit of used Gold bars due to app crashing, you can contact our player support.
Thank you😊😊
