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Bonus gold and tree topper event MIA
Heather_Love
Posts: 2
Level 1
in Support
So I have made a number of purchases and have not received any of my bonus gold bars. The graphic comes on the screen and says I received anywhere between one and six extra gold bars but they never are deposited in my bank. Also I don’t have any events I’ve re-updated the app uninstalled and reinstalled numerous times with no change
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Answers
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Hi @Heather_Love !
If you haven't received a purchase, please check out our page HERE on how to get it refunded or compensated.
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Hi Heather, based on your screenshot it actually looks like you might not be connected to the internet at all! It looks like a couple of your features are showing as though you are offline.
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