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12/19/2021 Candy Crush NOT LOADING

crooks
crooks Posts: 17

Level 2

Tried contacting support. That's useless. Every day for months Candy Crush has a loading issue. Why can't any one working for King.com get this fix and it stays fixed? Haven't been able to play Candy Crush for a day and a half AGAIN due to loading issues and no one seems to be able to fix it? The same tired non working fixes are given. Please fix it? And yes I have used the Windows app. I have tried all of your tips and still Candy Crush does NOT LOAD.

Answers

  • kiara_wael
    kiara_wael Posts: 156,985

    Hi and Welcome to the King Community

    Sorry for the inconvenience. Did you try Play through Facebook and connecting to Windows .

    For any updates and news on the current issue with please check our support thread Here

  • Try playing through Facebook, or connecting to Windows. Or maybe, uninstall and reinstall over and over.

  • Welcome back 🥰

    We haven't received any reports of game loading on the Kingdom platform in the last few days and in my case everything is normal. As you reach higher levels of the game, your game data will continue to grow, which means your game will gradually get bigger. In that case, the game may take some time to load, and slow internet may delay the game from loading.

    The same goes for Windows App and in my case the game has to wait about 5 to 10 minutes to load.

Hey! Would you like to give us your opinion?