Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi and welcome to the King Community
Thanks for your feedback will pass this to the Game Team
For PRS black screen .Clear the cache and cookies on your browser to make sure the fix reaches your game.
Make also sure that the browser is up to date , try also different browsers and also make sure you are on Windows 10 since Windows 7 is no longer supported by Microsoft.
You can also play via the Windows app that you can download from Microsoft Store. Your levels and Gold Bars can be synced by connecting the game to your Facebook.
Visit Pet Rescue Saga Community here