I just received this 'error' message on King.com.

[Deleted User]

Hi guys.

After I finished level 2012, I suddenly got this when I was trying to go to level 2013.

I tried reloading. I clicked 'play' but I got this.

Can you find a solution?

mijketje

(EDITED by CM - Unsupported language) 

kiara_wael

Hi @Havish

-Clear the cache and cookies on your browser

Try also another browser than you currently are using. Recommended browsers for our games are Google Chrome, Mozilla Firefox and Opera. Make also sure your browser is up to date. You can check if it's updated here.

If the game then still won't load, please email our Player Support about this from HERE. Remember to enter the same email address that you use for login on your Facebook account, so they will find your account and to avoid an auto reply.

mijketje

(EDITED by CM - Unsupported language) 

kiara_wael

Hi @Havish

-Clear the cache and cookies on your browser

Try also another browser than you currently are using. Recommended browsers for our games are Google Chrome, Mozilla Firefox and Opera. Make also sure your browser is up to date. You can check if it's updated here.

If the game then still won't load, please email our Player Support about this from HERE. Remember to enter the same email address that you use for login on your Facebook account, so they will find your account and to avoid an auto reply.

[Deleted User]

https://community.king.com/en/candy-crush-saga/discussion/comment/1956114#Comment_1956114

I will understand.

https://community.king.com/en/candy-crush-saga/discussion/comment/1956113#Comment_1956113

Oops! That's in Dutch.