Unable to sign into my account

mandykay

I keep trying to sign into my account on all 3 candy crush games, and it's not letting me, for about a week now. Can i get some help with this please?

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/1977937#Comment_1977937

I'm very sorry because your game app is corrupted and you need to reinstall it after uninstalling to fix the problem. Uninstalling the Game App will cause you to lose all stored boosters and unsaved levels.

Thank you!😊

RafsanCOOL

I feel you MANDYKEY, HEEEEEEEEEEELP US!!!!!!!!!!!!!!!!!!!

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/359869/unable-to-sign-into-my-account

Welcome to the King Community.

Can you confirm to me if you are receiving an error message while logging in or saving the game, as shown in the picture below?

Please let me know😊

RafsanCOOL

No i just says that there is no account but just created it so I know that it is the right password:(

mandykay

Yes thats the error message im getting

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/1977937#Comment_1977937

I'm very sorry because your game app is corrupted and you need to reinstall it after uninstalling to fix the problem. Uninstalling the Game App will cause you to lose all stored boosters and unsaved levels.

Thank you!😊

RafsanCOOL

https://community.king.com/en/candy-crush-saga/discussion/comment/1977940#Comment_1977940

Is there any hope 4 me!;(

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/1977943#Comment_1977943

Sure, you'll get the solution👌but as I said, if you want to get something, you have to lose something🙈

KhaniMastani

i want to reset my account password but still have problem with it it can't do it why ?

Sia

Hi. This is the error that I am getting on my iPad when playing CC Saga. I have not been able to log in with email. I no longer see my "friends" out there and I have no picture/name in my icon. I also do not get the daily booster wheel nor any of the contests. This started about a week ago. Any help is appreciated. Thanks!