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Candy Crush purchase

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PatyJo24
PatyJo24 Posts: 5 Level 2

I made a $9.99 purchase through the store which is not available right away. I play on my phone 99.00% of the time. I came in to check my computer and it gave me my purchase. Now they aren't available on my phone....only my computer which I don't always have access to. This is so unfair. Just my opinion

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  • kiara_wael
    kiara_wael Posts: 151,032 Candy Moderator
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    Hi and Welcome to the King Community

    For the purchase that you didn't receive, please check HERE how to get that refunded or compensated.

    If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!

  • Lindark
    Lindark Posts: 5,681 Sweet Legend
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    Were the Gold Bars or Boosters? Sorry to hear you are having trouble...

Hey! Would you like to give us your opinion?