Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi and Welcome to the King Community
Please check this page , may help
Welcome to the King Community.
If you are using an Android device then follow the steps below.
Go to “Settings” > Apps > Find the app that keeps crashing. Enter the information of the App, and tap on “Force Stop”. Then try to open the app again and see if it still crashes.
Let us know if you get the solution through the steps or if you are using another device.
Moreover, by following ths link below you will get troubleshooting steps related to different devices through which you can get the solution.
I hope to hear from you soon😊
Hi there, may I ask what device your are playing on and on what platform? :)
Hi it seems to have sorted itself out, thank you