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Why can't I make a purchase?

Ginger-5
Ginger-5 Posts: 3

Level 1
in Support

I tried to purchase gold bars on Candy Crush Saga and keep getting message "Purchase Unsuccessful"

Flag · Helpful Sweet Love Haha

Answers

  • kiara_wael
    kiara_wael Posts: 155,420

    Hi and Welcome to the King Community

    Please  Check app update - Log out game - Restart Device - Open game and Log in.

    If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!

    Flag · Helpful Sweet Love Haha

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