progress not syncing across devices

pb3168

I've been playing on an ipad for some time, and I recently got an iphone. I'd like my progress to update on both devices, but it's not working. I saved my progress on the ipad with my email address, but when I log in on the phone, it only shows me at level 11 (I'm on 2963 on the ipad). My User ID is the same on both devices. Any suggestions?

Thanks.

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/361285/progress-not-syncing-across-devices

Hi and welcome.

Please check this link.

https://community.king.com/en/blog/discussion/268623/moving-your-game-progress-to-a-new-device-apple

pb3168

I did all that, and my gold bars synced, but my level progress didn't. The ipad shows the correct level, but the phone still has level 11. Any other thoughts?

Thanks.

amanbadal

I am facing the same issue when syncing from iphone to ipad. Same stuck on level 11 on new device. Please help thanks