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Gold bars

Valerieb1
Valerieb1 Posts: 5

Level 2

Why can't I use my gold bars when I click on them to add lives?

Answers

  • kiara_wael
    kiara_wael Posts: 156,999

    Hi and Welcome to the King Community

    Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

    Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

    If the problem remains the same, you need to follow the steps below.

    You will find complete information HERE


    Or Please email Player Support about this so they can investigate this.

    If you play on mobile, then go to the Start Menu - Settings - Cogwheel - Help Center - Purchases & Gold Bars. You will then find the 'Contact us' in the bottom of the page.

    If you play on Facebook on a computer, then click on the 'Contact us' in the bottom of the page here, but remember to enter the same email that you log in with on Facebook.

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