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My booster profile page is empty. Any suggestions on how I can see this again? If I tap on the blank page it will pop up to buy whatever booster I randomly hit.
Hello, my profile is also blank I wish I would have read this earlier as I deleted the app and lost all of my boosters and lives sent by my friends😩😩😩 glad at least my gold bars did not delete!!! All of my hard work 😓🤣😩
Hello @LaurelKris you aren't the only iOS user to be suffering from this issue, but unfortunately there doesn't seem to be any fix for the problem at the moment.
All you can do I would say is contact Player Support, as the more people complain then the more likely it is that King will take this seriously.
Deleting your app always deletes your boosters on mobile as the boosters are stored on the device's memory.
Player Support will replace any boosters you purchased.
Here is a link to Player Support
I also attempted logging out, removing my app, rebooting my phone, and reinstall. Not only did that not correct the empty profile page, I also lost all of my unused boosters purchased this weekend. Can someone please help me with this?
Hello- I just followed the troubleshooting suggestions (logging out & shutting down twice, my iPhone app is up to date as of Jan 26) and I still get a blank profile boosters page.
Before I logged on to my account on the app I started as a new player and had the same blank profile page then also.
Any further suggestions? Thank you!
Hi and Welcome to the King Community
Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.
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I've been having trouble with trying to get to the next Ad, because every time I think the Ad is finished and I try to go to the next Ad, it takes me completely out of the game. So, then I lose my chance at the level, and the boosters that might have been able to help me. Any suggestions?
I lost almost 400 gold bars not knowing the reason. How may I know what was the reason or was there any system fault or something?
Estoy cansado que despues de ver un anuncio me eche del juego sin obtener la recompensa. Esto pasa demasiadas veces y me parece un fraude
On 28 of December I paid by paysafe 2.99 for a booster pack two times and neither received the booster nor got my money back. The same happened on 30 of December with a 3.99 booster once this time
thx
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
