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A few issues... Events Section, Update to Terms window constantly popping up even after I hit accept
Tonia_Cremonesi
Posts: 8
Level 2
in Support
I've noticed a few issues lately -
1) at times when I go to Facebook to play, the Events section will say coming soon, another time all my stuff will be there. It's completely random - what's the issue?
2)I've been having the updates window pop up where you have to hit Accept, and I do. Except it's popping up every time and getting to be a nuisance.
3) Windows pop up showing what different items do on the gameboard - I do not need to see that every time I play, also a nuisance!
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Answers
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Welcome to the King Community.
In fact, you are playing the game on the Facebook platform and that is the online web version. Every time a game is uploaded to the platform, you will get some pop-ups because your previously found pop-ups are not being saved on browser history which is not the case with the app.
In the same way, you will not receive events as soon as the game is uploaded, but if the game is regular, that is, events will return as soon as you play a level.
It is not possible to change these at this time, but we will send your feedback to our team😊
Thank you.
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The issues I spoke of just started happening in the last week, why? I've always played on Facebook and never had these issues before a week ago. What you said doesn't explain why it just started happening.
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And, if I shouldn't be playing via Facebook, what should I be doing. I prefer to play off my laptop with the bigger screen, however, I also play off the app on my phone and Ipad.
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