What happened to exchanging of lives. Have not received any in over a week!!! Can you please fix

db8mama

I have not been able to send or get life in over a week. No one is getting mine either. Can you please fix!!

kiara_wael

Hi and welcome to the King Community

Thank you for your feedback , Please check this page also here

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/363432/what-happened-to-exchanging-of-lives-have-not-received-any-in-over-a-week-can-you-please-fix

Welcome to the King Community.

There are a few things we can try which normally resolve Facebook connection issues so please try the following steps in order to reconnect the game:

1. Please download the latest version of Facebook and the game from your device's app store.
2. Check if you have the latest software on your device.
3. If you have recently changed your Facebook password, this needs to be updated on your device as well. To do this, please remove the connection to Facebook via the settings menu in the game, log out from Facebook on your device, and then connect again with your new password. 
4. Shut down the game and start it again.
5. Try to connect to a WiFi connection instead of using your cellular data

Let me know if you find a solution through the steps.