No app store connection.

screamneagle

I have been playing for a while. All of a sudden my game won't connect to the app store. Why? I play soda crush also. It connects with no problem.

kiara_wael

Hi and Welcome to the King Community

Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

If the problem remains the same, you need to follow the steps below.

You will find complete information HERE

Or Please email Player Support about this so they can investigate this.

If you play on mobile, then go to the Start Menu - Settings - Cogwheel - Help Center - Purchases & Gold Bars. You will then find the 'Contact us' in the bottom of the page.

If you play on Facebook on a computer, then click on the 'Contact us' in the bottom of the page here, but remember to enter the same email that you log in with on Facebook.