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level not updated when complete.
eric_stewart1
Posts: 38
Level 3
in Support
how come when you finish a level and you have to refresh your screen the old level is still undone? When does the base server get the update? You should have a button to refresh the main server with the updated level so you do not have to redo it after working on it for a week.
Answers
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Hi thanks for replying back.
Please email Player Support directly from the game on mobile.
First make sure the game is connected to Facebook or a King account so the game can be restored on an account.
Then go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send an email. Don't forget to mention what level you were on!
