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Welcome to the King Community.
According to your statement, I think you are passing the level but you are closing the game app before the level is saved on the server so the level you have passed is not being saved. Even if the level target is complete, the level is not saved until you get the star with the score.
After passing any level you will have to wait a bit until the star is added to the level as shown in the screenshot above.
Thank you.
Hi @Trici1364 and welcome to our Community!
I would recommend to email our Player Support so they can take a closer look at this since it keeps happening over again in your game.
Go to the game's settings and Help Center and choose a FAQ and you'll find the 'Contact us' tab there.