Took my bars but no reward given

lizzydiz017

I paid 10 gold bars for extra moves at the end. The whole screen froze and it took the 10 gold bars but didn't let me continue. How do I get reimbursed my bars? I have played this game for years and never had this issue.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/365244/took-my-bars-but-no-reward-given

Hi and Welcome to the King Community

For the purchase that you didn't receive, please check HERE how to get that refunded or compensated.