Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 1
There is a glitch on level 7012 - candies keep on falling; board never fills up. It is literally impossible to play this level, which means I have lost 1.5 hours of special Candy boosters which I had just been given. :(
I tried to attach a screen recording, but it won’t let me. Will send a video screen shot instead.
Welcome to the King Community.
Most likely this is due to an app error so after following the troubleshooting steps below, please check the level again and let me know.
Check app update > Log out game > Restart device > Open game and Log in.
Thank you.