Why are my gold bars disappearing?

robertaojuno

I haven't spent any gold bars and yesterday I had over 60 (which should have been over 100), this morning had 42, played a few games but did not spend any bars and now have 24. Why are they disappearing? They've been disappearing for a few weeks now.

Shagunpro

Maybe you would have clicked on buy booster before and at that time you may did not have them

The bars are now available so the game is spending them itself to complete your previous orders.

To confirm it, check if your amount of boosters are increasing or not

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/366124/why-are-my-gold-bars-disappearing

Hi and Welcome to the king Community.

We're sorry for your inconvenience,Try with disconnecting and reconnecting your King or Facebook account in the game and the Gold Bars should reload in your game.

If the Gold Bars still do not show up, please email Player Support  here so they can check up what has happened. You can email them directly from the game by going to the Settings, Help Center, choose a FAQ and you can find the 'Contact us' in the bottom of the page.

ritayammine

I lost my gold bars how can i get them back

Alienscar

Generally speaking @ritayammine you can't get them back. King has a policy of not replacing any items that you gained for free. If you paid for any of the gold that you have lost then get in touch with Player Support and they will then replace your gold.

cgraham

i won the first level of pot of gold but no reward :(.

it stated I was a winner and reward pending. 🙄

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/comment/2634406#Comment_2634406

Community Team are aware of the issue with the rewards for the Pot of Gold event. They apologize for any inconvenience caused.

Sometimes things can break or not work in the Kingdom. But don’t worry, they’re on it! They'll do everything they can to fix the issue quickly, so you can get back to your game.

They'll keep you updated in this thread for when this issue has been solved

Thank you for your patience and truly sorry for the trouble this might have caused!