Can't connect to the game any more

pir987

Hello,. I recently changed my password and it seems that after that I can't login to the game.

I haven't lost my level/progress yet but when I try to connect via email I get connection error, try again in a bit. No matter how many times I tried it can't connect. This problem goes on several days now. When I try to connect via FB I get the same error (I use same email) but if I try 3-4 times it eventually connects. It shows my picture but again during the game it seems as if I am not connected. When I close the app and I open it again I am logged out.

My wife connects normally on the same network. My device is Samsung s21+.

I have tried with wifi and cellular and my device has internet. I have restarted my device and even cleared the app cache (not the data).

Also I have no friends tab during the game which is very weird

Android 12

Candy crush 1.223.1.1

One UI 4.0

pir987

Also I have no friends tab during the game which is very weird

pir987

Android 12

One UI 4.0

Candy crush 1.223.1.1

pir987

Also can't contact store

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/367240/cant-connect-to-the-game-any-more

Hi and Welcome to the King Community

You need to reinstall the game app after uninstalling to get the solution. Uninstalling the game app will cause you to lose all stored booster and unsaved levels but your problem will be solved.

You will find more details HERE.

pir987

Do I also lose all my gold?