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Level stuck

exbunny
exbunny Posts: 3

Level 1

Already fulfil the requirement ! But the screen stuck won’t let me pass . Waste my tools and winning streak !

Comments

  • Alienscar
    Alienscar Posts: 16,314

    Hello @exbunny seeing as you have collected the ingredients there must be a bug in your level.

    Last week it was levels 593 & 700 that had been released with ingredients that couldn't be collected, so it looks like the something similar might have happened this week.

    Wednesday is the day that new levels are released, so it could be, as is often the case lately, that King has gotten something wrong on release day.

    At the moment all you can do is sign out of your game, restart your device and then sign back into your game to see if that fixes your problem.

    If that doesn't work try clearing the app cache if you play on android and restarting your device. If you play on an Apple device yo will have to try clearing Safari's history and website data rather than clearing the cache.

    If none of that works keep visiting this site to see if more people complain about your level. If they do then you will have to wait until King fix the level.

    You can also report the level directly to King yourself if you like.

Hey! Would you like to give us your opinion?