RE: terms of service

stacycrochet

Every day it asks me to accept new terms of service. Progress is lost in events like daily treat machine. I'm not able to scroll down on events page to see them all. This has been going on for weeks. how can this be fixed?

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/367786/re-terms-of-service

Welcome to the King Community.

Please let me know what platform you're playing the game on and attach a screenshot of the problem so I can be clear about the problem.

Thank you.

stacycrochet

I'm playing in Facebook on my macbook pro laptop. I don't know how to take a screenshot there. Thank you for the reply

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/2130716#Comment_2130716

For instructions on how to take a screenshot please visit here https://www.take-a-screenshot.org/

https://www.take-a-screenshot.org/

Lindark

Are you able to try downloading the app from the App store and playing that way instead? This may resolve your problem :)

Tess92

https://community.king.com/en/candy-crush-saga/discussion/367786/re-terms-of-service

Hi!

When I play on Facebook from the web browser this also happens to me, I think it is due to the fact that Facebook updates automatically and this leads to always having to accept the terms of service.

If you try to use the app from your mobile phone or Macbook always connected to Facebook, the prizes will remain stable.

stacycrochet

I've always played on my laptop only, in Facebook on Chrome. Been playing for over 10 years this way and not looking to change it. This is the first time I've seen this. Has to be a glitch somewhere and I'm just hoping it gets resolved. Thanks so much for taking time to help me. <3