Hi please help me

greatwaytolive

Hi everyone

Iam very happy to be here

I have issue connecting to store

Can any one help me?

I am playing on android

princebk

Turn on internet, or try reconnecting ur mail id to king

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/367795/hi-please-help-me

Hi and Welcome to the King Community

Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

You will find complete information HERE

If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!