Issue with syncing the progress on new device

amanbadal

I got into issue where I am trying to retrieve my progress to new device. 1734 on old and 11 on new. Please help

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/368522/issue-with-syncing-the-progress-on-new-device

Hi and Welcome to the King Community

Please check this page , May help you

https://community.king.com/en/blog/kb/articles/393-can-i-move-my-game-progress-onto-a-new-device

Tess92

https://community.king.com/en/candy-crush-saga/discussion/368522/issue-with-syncing-the-progress-on-new-device

Hi!

Did you save your game progress to a King account or Facebook before switching devices?

Try looking here:

https://community.king.com/en/blog/kb/articles/393-can-i-move-my-game-progress-onto-a-new-device

Lindark

Try to log into your King account (email address) on the new device. Try recovering password if you can't remember :)

amanbadal

Yes I did follow the doc above but issue still persists