Connecting issue

ScooterKarl

my game won’t connect to App Store, no picture shows in the profile either. What’s the issue?

Lindark

Hmm. It sounds like you are not properly connected. Try rebooting your phone, and signing in and out of your account on the App.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/368931/connecting-issue

Hi and Welcome to the King Community

,Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

You will find complete information HERE

Or Please email Player Support about this so they can investigate this.

If you play on mobile, then go to the Start Menu - Settings - Cogwheel - Help Center - Purchases & Gold Bars. You will then find the 'Contact us' in the bottom of the page.

If you play on Facebook on a computer, then click on the 'Contact us' in the bottom of the page here, but remember to enter the same email that you log in with on Facebook.

crgbbns

I play on iPad and iPhone. iPad will no longer connect with a message connection issues try again later for several days now. I followed all these steps and still won’t

crgbbns