I am getting a connection error message while trying to log into my King account. How do I fix this?

jwrig79

Why am I getting a connection error message while trying to log into my King account?

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/369153/i-am-getting-a-connection-error-message-while-trying-to-log-into-my-king-account-how-do-i-fix-this

Hi and Welcome to the King Community

Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

You will find more details HERE.

Lindark

Hi there, one other thing to test if possible, is another device. Can you connect okay on another device? If so, it may narrow down your issue :)

Generaln

game has connection error for 2 weeks! No response or fix from King.

bully17558x

Mine is the same

MoMo1962

Same here

Iremamari

Mine is the same

Iremamari

Mine is the same on PC in Facebook

Moeoscar1

Same thing here. I deleted the game, reinstalled, still the same thing. Absolutely no help at all from King. What is going on?!!!

lynnette125

https://community.king.com/en/candy-crush-saga/discussion/369153/i-am-getting-a-connection-error-message-while-trying-to-log-into-my-king-account-how-do-i-fix-this

It’s been days even wen I tryed to log out it came up no connection try again later it’s showing up everywhere I go and no one seems to no how to fix it some tell me to reinstall it and others say don’t reinstall it because it wont fix the issue I have so many bars and boosters that I purchased the morning this started I want a refund then I’ll reinstall it anyone can I help me????