Why can't I make purchases on Candy Crush?

warbaby12345671142

Over and over I have tried to purchase tools to help play. One time it went through, so I know nothing is wrong on my end. Appreciate your help, my # is 11572889.

Lindark

Are you able to try signing in and our of the app? Do you see other people's scores in levels? The most common reason is that you are not properly connected to the internet. You can also check your payment method if you think it may be that...

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/369964/why-cant-i-make-purchases-on-candy-crush

Hi and welcome to the King Community

Please Check app update > Log out game > Restart device > Open game and Log in.

Also, in case of any problem while purchasing, you can follow the link below and you will find detailed solution steps here.

https://community.king.com/en/candy-crush-saga/discussion/256652/%F0%9F%9B%92-%EF%BB%BFdid-something-go-wrong-with-your-purchase