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Why can't I make purchases on Candy Crush?
warbaby12345671142
Posts: 8
Level 2
in Support
Over and over I have tried to purchase tools to help play. One time it went through, so I know nothing is wrong on my end. Appreciate your help, my # is 11572889.
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Answers
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Are you able to try signing in and our of the app? Do you see other people's scores in levels? The most common reason is that you are not properly connected to the internet. You can also check your payment method if you think it may be that...
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Hi and welcome to the King Community
Please Check app update > Log out game > Restart device > Open game and Log in.
Also, in case of any problem while purchasing, you can follow the link below and you will find detailed solution steps here.
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