Game freezes.

wendykirk29

Why is my game going black and freezing all the time? My phone is updated, and l have to reboot every time it does it. I'm losing all free boosters and lives each time.

lovielyons

i have update when necessary and my game keeps freezing and taking my gold bars it has done this three times in the past week make me have to work a little harder to get off a level,i have lost 30 gold bars two lollipos,two donuut holes,and even now when im down to my last move it wants to freeze.help.and will i be receceiving back my item,pleases respond!

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/369990/game-freezes

Welcome to the King Community.😊

We're sorry for your inconvenience and for various reasons the game app or game may be freezing. However, in case of any such problem you can try to get the solution by following the troubleshooting steps as per the link given below and if you do not get the solution then let us know again.

https://community.king.com/en/blog/discussion/250219/game-having-crashing-or-loading-issues

Thank you.

Lindark

Hmm, have you tried signing back in and out of your account on the app? And is your app up to date?