Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 1
i just finished a level, Ihad two lives left and I beat this level on the first try and then my screen goes black and the game shuts down but now I’m upset because the lives that I had are gone and now I don’t get the credit for beating that level on the first try.
Hi and welcome to the King Community
Sorry this has happened to you but there are a few reasons that can cause this and unfortunately all you can do is replay the level again. please see post below for complete information
Sorry for the disappointment you experienced.. this happens too to some where game crashes in the middle of the game..
Hopefully you will get lucky and clear it again quickly! Sorry this happened to you :(