My Candy Crush isn't loading my avatar or my free games and I'm on Level 2817.

kakihutch

Can you please help me. My Candy Crush avatar isn't loading nor my Shop. I'm on level 2817. Can you please help.

Lindark

If your app isn't connecting to the internet properly, avatars won't load. Are you able to try signing out and back into your account to see if that helps?

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/371864/my-candy-crush-isnt-loading-my-avatar-or-my-free-games-and-im-on-level-2817

Hi and Welcome to the King Community

Please check this page

https://community.king.com/en/blog/discussion/250220/having-problems-with-your-game-crashing-loading-on-your-computer

Lindark

If your app isn't connecting to the internet properly, avatars won't load. Are you able to try signing out and back into your account to see if that helps?

Tess92

Hi @kakihutch and welcome to our sweet Community! 😊

This could be due to a temporary connection issue. Try logging out and back in your account.

I also ask you if on your game page you get an error message like this "there was a connection error. Try again in a bit".