Profile not linked

Jules0309 · May 22

My profile is not linked to CC anymore since I tried to change my email. I can’t access my lives and friends or see my gold bars. Please help.

Undisputed_sof · May 23

It is the app not you. Just keep trying it would connect!

kiara_wael · May 23

Hi and Welcome to the King Community

Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

Lindark · May 22

Did your levels carry over? Unfortunately boosters are tied to a devices memory, but your gold bars and levels should carry over.

Jules0309 · May 22

My levels are still there, and every time I try to access help, it says it cannot connect. Sometimes it says “It’s us, not you. Try back later. “

Undisputed_sof · May 23

It is the app not you. Just keep trying it would connect!

kiara_wael · May 23

Hi and Welcome to the King Community

Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

Jules0309 · May 23

I’ve checked for updates, I’ve killed the app, restarted my phone, opened game and logged in. This started when I tried to change my email address.

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