Please Help! I cannot log in to the 'King Royalty' site

rkinchen

What's going on with the Royalty website?? I cannot get into the King Royalty site... This is the 2nd day I've been unable to get in. I tried to go through my game app as well as through Google..I've tried numerous times and keep getting the same error (see screenshot) The error says: "This site can't be reached" "Check if there is a typo in royalty.king.com."

Please Help, I do not want to lose my rewards.

Thanks in advance!!

R. Kinchen

Crazy Cat Lad

Hi @rkinchen !

Sorry for the late reply.

Do you still have issues loading the site?

Have you tried any other device or browser?

me6412

https://community.king.com/en/candy-crush-saga/discussion/372735/please-help-i-cannot-log-in-to-the-king-royalty-site

Hello my friend and welcome to the Community,

Frustrating it is when you have won these rewards from the Royalty Program and can't receive your reward's...I too am part of the Royalty Program and rely upon my rewards to help me out in my game as well.....

First when you opened your game was it when you was playing your game: Candy Crush Saga, Candy Crush Soda Saga or any other Candy Game if so try closing your game, logging out completely then log back as sometimes your reward's do not show up in your game until the next time you open your game this is how the Royalty Program works......

If it doesn't show your reward's then you need to open your game click on the Royalty Program and go to the the First page and at the bottom you will see a place where you can click on for help from the Royalty Program if you haven't received any of your reward's and you will be able to reply to them and receive the help you need as we here in the Community have no control over the feature in the King Games, as we only deal with the Community....

Hope this helps you out my Community friend indeed......😉😎💯

me6412

https://community.king.com/en/candy-crush-saga/discussion/372735/please-help-i-cannot-log-in-to-the-king-royalty-site

Log out completely then log back in as this is how your reward's show up the next time you log in....The Royalty Program doesn't show your reward's until the next time you login in, as for the site itself you are clicking on the top of the other feature shown on the Royalty Program Page and they are for new members and your a already established member.....the site will not open up to you my friend......your rewards will show up when you close your game and reopen your game hope this helps you out my Community friend 😉😎💯