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Lost all events

fayf
fayf Posts: 1

Level 1

edited June 2022 in Support

Comments

  • Yosca
    Yosca Posts: 17,675
    edited June 2022

    Welcome to the Community! I am sorry to hear you lost all events @fayf

    Please try troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache -> not data  that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates- log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data. Then play/replay some levels.

    Do you play the game via King or Facebook account?

    Edit: we reported the issue

  • Lindark
    Lindark Posts: 5,681

    Hi there, sometimes all you need to do is play a level or two for your events to come back :) Cheers

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